Remington Home Owners...
Dear Jay,
I would like to take a moment to introduce myself to you and to share my recent Remington Homes experience with you, My name is G. Mazzio and I had the great opportunity to purchase one of your homes at Woodland Green, in Fox Lake, Illinois.
I was in the process of purchasing a home with one of your competitors in Volo, lllinois when I met a salesperson by the name of Judy Offner. It was a late aftemoon in early December at about 5:15p.m. when I made a wrong turn and stumbled upon your model home/sales office for Remington Pointe. Realizing that it was after 5pm already, I asked
Judy how late the models were open, Although you had closed at 5pm, she replied enthusiastically, "don't worry about it, just come on in." She gave us a wonderful tour of Remington Pointe and then asked what we thought of it. I told her that I appreciated the tour, but that I was looking for something a little different.
Before I had the chance to leave, Judy began to tell me about Woodland Green and how beautiful that subdivision was. She said that if I would just take a ride to that location, she was sure I would fall in love with it. She did such a terrific job at describing Woodland Green that I decided to make the trip up there. Judy was so correct, I did fall in love.
When I went to Woodland Green, I met Don Schroeder. Don gave me tours of four different homes that were available and I was instantly sold. My experience with Don was a pleasurable one and he made the entire process very easy and precise. Don had the patience of a saint. He took the time to go over every single aspect of the home and
answered all of my questions, no matter how many I had.
After all of the papers were signed, it was time for Dawn Stuchl to handle the rest of my transaction. Dawn was so wonderful and professional during the whole process. She
assisted me with the considerable amount of questions that I had and answered me with such a positive attitude and always with a smile in her voice.
Once I closed on this home, it was then time for Mark Petersen to handle me and my new home issues. After discussing all the items that needed attention, I explained to Mark that while I do need these repairs to get completed, I have a busy work schedule with very limited ability to break away. We, as yourselves, are in the business of Customer
Service and realize that tending to our clients needs is a big responsibility. Because my schedule is oftentimes dictated by the needs of our clients, it is not always easy to break
away. Mark was truly fantastic - he was able to schedule all of my repairs in one simple afternoon. Besides being so personable and professional, his ability to organize and
coordinate all the trades to minimize any inconvenience to me seemed amazing and was very much appreciated!
As the Director of Client Services at Barrington Engineering Consultants, Ltd., my responsibility is to ensure that our clients' needs are being met on a daily basis. While
we may make the entire engineering review and approval process seem effortless to our client, it still takes a lot of planning, coordination, and diligence on our part to make sure it happens that way.
I'm sure the same holds true for Remington Homes. While your staff may make the process seem simple and "easy" to a new homebuyer, I'm certain that it takes a great deal
of planning on Mark's end, for example, to make sure that it all comes together to create a great experience for the new homeowner.
I just wanted to let you know what a terrific experience I have had with Remington Homes from start to finish and to make sure that the folks at your company who made a
difference were recognized, as they all did a truly outstanding job. Incidentally, I may get the opportunity to experience your company's outstanding customer service allover again as I am considering purchasing another Remington Home (in Johnsburg Remington Grove.)
Keep up the great work!
G. Mazzio
Affordable Chicago, Illinois New Homes.
Welcome to Remington Homes! Offering the most affordable new homes in the greater Chicago area! Choose from our wide selection of contemporary-styled homes in some of Chicago’s most sought after suburbs. Our new home communities: Naperville homes, Fox Lake homes, Johnsburg homes, Round Lake homes, Volo homes, St. Charles homes, North Aurora homes, Elgin homes and Streamwood homes.
If you’re eager to own a new home in the Chicago area, now is a great time to see if you qualify for financing! Remington Homes offers beautiful new Chicago homes at unbelievable prices starting as low as $195,900 (please visit our new home community in Fox Lake, IL).
We encourage you to read more about our history as Chicago home builders. Our4 award winning new homes in Illinois are complimented by extremely beautiful views of the surrounding countryside. Our customization options offer you greater flexibility in terms of floor plans, designs and other important features. We offer unparalleled customer service with ever home we build.
Remington Homes IL communities are a great place to live a relaxed life and raise children. All of our Chicago new homes are located in communities that have excellent school systems. Our Chicago single family homes, townhomes and ranch villas are located near parks, playgrounds, biking / walking trails and shopping malls.
Currently Remington Homes has an excellent selection of inventory (ready to move) homes across our IL new homes communities. These affordable new Illinois homes are ready and waiting for you to move in. Click here to browse our IL inventory homes.
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